Shipping

With production locations worldwide, you’ll be sure to get your merchandise as soon as possible! Through local production, you become more sustainable. Shipping distances and carbon emissions are reduced, and overproduction is eliminated because you order on demand.

Australia

Standard Shipping  6-8 days

Express Shipping 3-6 days

*Delivery time includes us receiving your order, production and delivery. Delivery times and shipping costs are estimates and cannot be guaranteed.  

Will I be able to track my order?

Yes, you can track your orders in two ways. The first way is to track your order by visiting your dashboard and viewing your order details. Click on the shared tracking link and see the up-to-the-minute order status there. The second way is viewing the parcel shipping status on the order screen under shipping history. Tracking the shipment process for your orders using the second method is easier, as it provides a quick update on where your parcel is without having to go to carrier tracking pages.

What shipping carriers are utilised for deliveries?

partnered with 40+ shipping providers like DHL, FedEx, Royal Mail, Blue Dart, ZTO Express, etc., all over the world. Our selection of the shipping provider for your order will be based on a number of factors, such as the country of production, the country of delivery, the selected shipping method, and the total weight of your order. You can check the available shipping providers for your order at checkout.

Do you offer international shipping, and if so, which countries are included?

Yes, we do offer international shipping, but our standard procedure is to process most of our orders (95%) close to your customers' locations with local print providers. Sometimes, we may have to route an order to a producer in a different country from yours to ensure product availability, production capacity, and logistics and optimize delivery routes for a smooth delivery process. We ship to all countries internationally and charge shipping costs accordingly.

My package was expected to arrive today, but I haven't received it. What steps should I take?

Late deliveries are a rarity, and we work hard to prevent them. Still, if your order is delayed, we recommend you wait for two business days, and if it still doesn't arrive, you can use the tracking information, like ship date and ETA, and contact the carrier for an update. Ask them if they can expedite the process and make the same-day delivery. If they are unable to help, feel free to contact us, and we will do our best to resolve the issue at the earliest.